1. About the Academy
اكاديمية الأوائل- دورات جامعية (Al-Awael Academy - University Courses) is an educational platform intended for students at universities and colleges in Iraq. It offers educational courses and learning resources relevant to different fields of study, specializations, academic years, and university-level assessments, including ministerial examinations where applicable.
The courses and materials available may vary by university, college, academic department, specialization, and stage of study. References to universities and colleges describe the intended audience and academic subject matter; they do not, by themselves, imply official affiliation with or endorsement by any institution.
Our educational services may include:
- Organized courses, subjects, and recorded academic lectures.
- Explanations that support understanding of university coursework.
- Study notes, handouts, and other educational materials where available.
- Questions, exercises, and practice assessments.
- Preparation for university assessments and relevant ministerial examinations.
- Educational content organized by specialization and academic level.
Our goal is to make university-level learning resources easier for students to find, understand, and use.
2. Information We Collect
We collect only information reasonably necessary to create and manage user accounts, provide our educational services, manage access to educational content, and protect user accounts.
2.1 Personal Information
When a user creates an account, we may collect:
- Full name.
- Email address.
- Phone number.
We do not currently require users to provide:
- Home or postal address.
- Precise geographic location.
- Contact lists.
- Social media profile information.
- Credit or debit card information.
3. Account Authentication and Email Verification
We use Supabase authentication services to create and manage user accounts.
A user's email address may be used to:
- Create an account.
- Verify the user's identity.
- Send an email verification code or one-time password (OTP).
- Authenticate the user.
- Protect account security.
4. Passwords
Users create passwords for their accounts.
Password authentication is processed through our authentication provider, Supabase.
We do not intentionally store users' passwords as readable plain text in our application database.
5. Phone Numbers
We collect and store a phone number as part of the user's account information.
We currently do not use phone numbers for:
- SMS marketing.
- Promotional text messages.
- Advertising messages.
- SMS notifications.
6. Device Information
To protect student accounts and help prevent unauthorized or simultaneous account access from different devices, the application uses a device access management system.
We may collect or generate:
- An application-generated device or installation identifier.
- Device manufacturer or brand.
- Device model.
- Operating system.
- Operating system version.
6.1 Application-Generated Device Identifier
The application generates a unique identifier associated with the installation of the application on a device.
This identifier may be used for:
- Account security.
- Device management.
- Authentication.
- Preventing unauthorized account sharing.
- Detecting when an account is associated with another active device.
- Allowing administrators to manage device access where necessary.
The application-generated identifier is not intended to be an IMEI number, hardware serial number, advertising identifier, or similar telecommunications identifier.
6.2 Why We Collect Device Information
- Protect user accounts.
- Associate an account with an authorized device.
- Prevent unauthorized simultaneous access.
- Detect device changes.
- Provide account security and support.
- Maintain the integrity of restricted educational access.
7. Information We Do Not Intentionally Collect
- Precise GPS location.
- Approximate geographic location.
- Address book or contacts.
- Camera photographs.
- Microphone recordings.
- Biometric information.
- Browsing history.
- Postal addresses.
- Credit or debit card numbers.
- Advertising identifiers for targeted advertising.
8. Analytics, Tracking, and Advertising
We do not currently use Google Analytics or similar advertising or behavioral tracking tools to create advertising profiles of users.
We do not use collected personal information for personalized advertising.
The application currently does not display third-party advertising.
If analytics, advertising, or crash-reporting technologies are introduced in the future, this Privacy Policy will be updated where appropriate.
9. Educational and Account Data
The application may process information related to the student's selection and use of university-level educational content, including, where applicable:
- Selected university, college, department, or specialization used to browse courses.
- Selected academic stage or year of study.
- Subjects, courses, and lectures made available to the user.
- Course enrollment, subscription, or content access status, where applicable.
- Access permissions for restricted educational materials.
- Study resources, course sections, and practice tests accessed within the app.
Some educational progress information, such as lecture completion status or test progress, may also be stored locally on the user's device or associated with the account, depending on the feature used.
10. Local Storage
The application may store certain information locally on the user's device.
This may include:
- Application-generated installation identifiers.
- Lecture completion information.
- Language preferences.
- Theme and appearance preferences.
- Cached application information.
Locally stored information may be removed if the user clears the application's data or uninstalls the application.
11. How We Use Information
- Creating and managing student accounts.
- Authenticating users.
- Verifying email addresses.
- Providing educational content.
- Managing access to subjects and lectures.
- Managing subscription or access permissions.
- Protecting student accounts.
- Preventing unauthorized account sharing.
- Managing authorized devices.
- Providing technical support.
- Maintaining application functionality.
- Detecting and preventing misuse and security issues.
- Complying with applicable legal obligations.
12. Third-Party Service Providers
12.1 Supabase
We use Supabase for services that may include:
- User authentication.
- Email verification.
- Account management.
- Database services.
- Account and content access control.
- Realtime application functionality.
- Storage and processing of account-related information.
Information processed through Supabase may include user identifiers, email addresses, names, phone numbers, device information, and account-related access information.
12.2 Vimeo
We use Vimeo and Vimeo-related API services to host, access, manage, and deliver educational video lectures within the application.
When video content is accessed, Vimeo may process technical information necessary to provide and deliver the requested video content.
14. No Sale of Personal Information
اكاديمية الأوائل- دورات جامعية (Al-Awael Academy - University Courses) does not sell, rent, or trade users' personal information to advertisers, data brokers, or unrelated third parties.
15. Data Security
We take reasonable technical and organizational measures to protect user information.
- Authentication controls.
- Database access restrictions.
- Device access controls.
- Secure communication with backend services.
- Account verification.
- Access permission systems.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Users are responsible for protecting their account credentials and should not share passwords or verification codes with other people.
16. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide and maintain the user's account.
- Deliver educational services.
- Maintain account security.
- Fulfill legitimate administrative requirements.
- Comply with applicable legal obligations.
When an account is deleted, associated personal information may be deleted or anonymized except where retention is legally required or reasonably necessary for security, fraud prevention, dispute resolution, or legal compliance.
17. Account and Data Deletion
Users may request permanent deletion of their account and associated personal information.
Registered users can initiate account deletion directly through the mobile application from their Profile page.
Users who cannot access the mobile application can also submit an account deletion request through our dedicated Account & Data Deletion webpage.
For security purposes, we may need to verify the identity of the person requesting deletion before processing an external deletion request.
Request Account Deletion
18. User Rights
Subject to applicable law, users may request to:
- Access personal information associated with their account.
- Correct inaccurate personal information.
- Request deletion of personal information.
- Request deletion of their account.
- Ask how their information is used.
- Ask which service providers process their information.
19. University Students and Younger Users
اكاديمية الأوائل- دورات جامعية (Al-Awael Academy - University Courses) is primarily intended for university and college students in Iraq. Some eligible users may be under the legal age of adulthood.
We seek to collect only information reasonably necessary to provide educational and account services.
Where required by applicable law, parents or legal guardians should supervise a minor's use of the application and provide any necessary authorization or consent.
If a parent or legal guardian believes that information about a minor has been collected improperly, they may contact us using the details below.
20. International Data Processing
Some technology service providers used by the application may operate servers or infrastructure outside Iraq.
As a result, information may be processed or stored in countries other than the user's country of residence.
21. External Links and Services
The application may contain links to external services, including:
- WhatsApp.
- Telegram.
- Instagram.
- Email applications.
When a user opens an external service, that service's own privacy policy and terms apply.
22. Email Communications
We may send transactional or account-related emails, including:
- Email verification codes.
- Authentication-related messages.
- Security-related messages.
We do not currently send marketing email campaigns.
Users should never share verification codes or passwords with another person.
23. Changes to This Privacy Policy
We may update this Privacy Policy when application functionality, data practices, service providers, or legal requirements change.
When this Privacy Policy is updated, the "Last Updated" date at the top of this page will be revised.
24. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or your personal information, you may contact us using the information below.
Al-Awael Academy - University Courses